Q. What does AER stand for?
A. Army Emergency Relief.

Q. What is AER and what does it do?
A. Army Emergency Relief - provides financial aid to soldiers and their dependents.

Q. What is the purpose of AR 930-4?
A. States programs and policies for AER assistance to eligible Army members and their dependents.

Q. Why does AER exist?
A. Solely for the purpose of "helping the Army take care of its own" (AER Motto).

Q. Why do AER and American Red Cross coordinate their efforts?
A. To avoid duplication and assure coverage of all areas of aid.

Q. What are the four categories of personnel eligible for AER assistance?
A. Soldiers on extended active duty; Retired Army members; Members of Army Reserve; Spouses or orphans of soldiers.

Q. Who is best qualified to evaluate the need for emergency financial assistance?
A. The local commander and the chain of command.

Q. Describe the types and forms of assistance that AER provides.
A. Loans with interest for immediate conditions; Grants if repayment would cause hardship or if the ability to repay could be at a later date; Loan and grants for partial repayment.

Q. What is the basic guideline for emergency financial assistance?
A. Any member of the Army faced with a real emergency, within the framework of policy, should be given AER assistance.

Q. What are some of the categories of authorized emergency financial assistance?
A. Nonreceipt of pay; Loss of funds; Medical, dental, or hospital expense; Funeral expense; Emergency travel; Rent; Food; Utilities; Essential transportation (POV); Clothing; Fire or other disaster; Lack of necessities

Q. Describe how you would inform someone on how to obtain a loan from AER.
A. The individual must complete DA Form 1103; Send it through the NCO support channel to CO for verification and signature; If the loan is approved by an AER officer, he will complete part XI of the application and a check will be issued; If the loan is disapproved, an AER officer will counsel the individual as to why.

Q. What is the purpose of the AER Annual Fund Campaign?
A. To raise funds to help cover the financial assistance program, increase awareness about AER assistance, publicize procedures, and help the Army take care of it's own.

Q. How are loans from the Red Cross or AER paid back?
A. By government allotment, under some circumstances, a soldier can be granted a grant if a soldier is unable to pay a loan back.

Q. What service does ACS provide the soldier and family members?
A. Loan closet; Babysitting services; Financial counseling/budgeting; Family enrichment

Q. Name five activities that Morale Support provides in this community.
A. Movies, bowling alley, gyms, swimming pools, recreation center, music center, arts and crafts center, and club system.

Q. Who is eligible for CHAMPUS/TRICARE?
A. All military, active and retired and their dependents.

Q. What regulation covers CHAMPUS/TRICARE?
A. AR 40-121.

Q. What is DEERS?
A. Defense Enrollment Eligibility Reporting System. It is the program used to obtain dependent ID cards for eligible spouse and children.

Q. What is the purpose of the Army Sponsorship Program?
A. Initial correspondence letting the soldier know about the new unit they will be assigned to, and personal information about the surrounding area (housing, schools and transportation).

Q. What regulation covers the Red Cross?
A. AR 930-5.

Q. For what reasons could you receive financial assistance from the Red Cross?
A. An emergency in the immediate family; Basic maintenance needed by spouse or children; Travel and maintenance expenses of Army members granted convalescent level.

Q. What instructional courses are offered by the Red Cross?
A. Water safety, first aid, home care of the sick and injured, and mother and baby care for Army personnel and their dependents.

Q. How is the Red Cross primarily staffed?
A. By volunteers.

Q. What Red Cross services are provided relating to prisoners of war?
A. Handles inquiries concerning prisoners of war welfare; Obtains names of prisoners of war; Aids in the processing and packaging of items for distribution.

Q. The Army's Quality of Life program is dedicated to the precept That the Army's number one operational resource must be taken care of. What is this resource?
A. The soldier

Q. The primary goal of the Army's QOLP is to promote the development of military group commitment and cohesiveness, is essential to what?
A. Readiness (combat effectiveness).

Q. Quality of Life needs and the programs and actions to address them, are categorized under two general headings. What are they?
A. Living conditions and duty environment.

Q. The Community Life System, a major component of the Quality of Life Program, consists of 6 sub- systems. What are 3 of them?
A. Army Community Services (ACS); Army Morale Support Activities (AMSA); Army Continuing Education System (ACES); Army Club Management System (ACMS); Army and Air Force Exchange System (AAFES).

Q. What regulation covers the Army Education Center?
A. AR 621-5.

Q. As a minimum, once an Army Education Center is established in a community, the center will provide 10 basic services. What are 3 of them?
A. Basic Skill Education Program (BSEP); High School Completion Program; Servicemen's Opportunity College Associate Degree Program (SOC); Veteran's Educational Assistance Program (VEAP)/Montgomery G. I. Bill (MGIB); Skill Recognition Program; Language Program (Headstart- Gateway); Defense Activity for Non-Traditional Education Support Service (DANTES); Education Counseling Service; MOS Reference Library; Testing Service.

Q. What service is provided by ACS in regards to relocation services?
A. Information about Army post (worldwide) and the loan closet.

Q. What is the purpose of AR 608-1?
A. Prescribe policy and procedures for establishing and operating an ACS program.

Q. List the six essential services of ACS?
A. Information, referral, and follow-up service program; Financial planning and assistance service program; Relocation service program; Handicapped dependant's assistance services; Army child advocacy program; Child support service program.